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World Development Report 2016: Digital Dividends
Digital technologies have boosted growth, expanded opportunities, and improved service delivery. Yet their development benefits have fallen short and are unevenly distributed. For digital technologies to benefit everyone everywhere requires closing the remaining digital divide, especially in internet access. But to get the most out of the digital revolution, countries also need to work on strengthening regulations that ensure competition among businesses, adapting workers’ skills to the demands of the new economy, and ensuring that institutions are accountable.