Ozong Agborsangaya-Fiteu joined the World Bank Group in 2008 as a Senior Operations Officer and works on social development issues (including citizen engagement) and conflict prevention. Ms. Agborsangaya-Fiteu provides operational and analytical support to help mainstream fragility and conflict sensitivity into projects and support implementation in environments facing heighted security and fiduciary risks. As the coordinator for the World Bank Group’s Fragility, Conflict and Violence Community of Practice, she conceptualized and delivered the global Fragility Forum in 2015 and 2016. Prior to joining the World Bank in 2008, she was a senior program manager at Freedom House where she led a wide-ranging portfolio for the Africa programs focused on civic mobilization, accountability and good governance, support to human rights defenders and the professionalization of civil society. Ms. Agborsangaya-Fiteu previously worked as Director, Sub-Saharan African for Search for Common Ground (SFCG) where she contributed to the design of programs to facilitate reconciliation and community-driven development in Burundi, Chad, Liberia, Sierra Leone and Cote D’Ivoire. From 1995-2000, she worked as a Program Officer at The Carter Center on elections, human rights and rule of law issues in Mozambique, Liberia and Ethiopia. There she also provided advice and support to former President Jimmy Carter’s mediation efforts in Africa. Ms. Agborsangaya, a Cameroonian national graduated from Georgia State University with a Bachelor of Arts (B.A) in Political Science (and Spanish Literature) and subsequently a Masters of Arts Degree (M.A) in International Relations.